Legal

Janesce Pty Ltd
ABN 20 123 542 227

Refunds and returns

Customers are protected by Australian Consumer Law where applicable.

If you have any questions or requests, please contact info@janesce.com.au.

Shipping

National Deliveries

Your order will be dispatched within 1-2 business days after payment received, and delivery will take a further 5-10 business days subject to Australia post delivery services.

International Deliveries

Your order will be dispatched within 1-2 business days after payment received, and delivery is subject to destination.

Privacy and security

This website requests users' personal information for the purpose of delivering products and services. This information is securely stored and is not shared with third parties unless required by law.

Payment details are securely processed by the relevant gateway service (eg. PayPal, Afterpay). Payment details are never accessible to Janesce.

When booking "experience" products, the user is redirected to the Timely website. The user may also be redirected to an external payment gateway such as Afterpay or PayPal during the checkout process. The Janesce privacy policy does not apply to interactions with external websites.

Google Analytics is used to gather non-identifiable usage statistics. Google Analytics does not capture the personal information of individual users.

Users who join a mailing list give permission for Mailchimp to handle their email address and name. Users can opt out at any time.

If you have any questions or requests, please contact info@janesce.com.au.

Afterpay

See Afterpay's full terms and conditions at afterpay.com/terms.